What are crisis workers?

Crisis Workers are completely independent from the police. They are non-judgmental and will always respect what you say. Our Crisis Workers aim to be on call 24/7 to meet you at the Oak Centre and provide support.

You do not have to tell your Crisis Worker what happened to you, but they are trained to listen.

Our Crisis Workers can:

Ensure you are treated with dignity and respect at all times

Make sure you give your consent to all that happens at the Oak Centre

Act as your advocate and represent your best interests

Answer any questions you have about what happens now and next

Help you to feel comfortable by providing you with refreshments

Support you through the medical examination process

Offer you a shower and provide you with clean clothing after the examination

Refer you to an ISVA

Refer you to a sexual health clinic of your choice

Provide you with information about other useful services in the area

Above all, listen

All of our Crisis Workers are female and are highly skilled at supporting people who have experienced sexual assault and/or rape.  They understand how important it is for your voice to be heard.  It is their main responsibility to ensure you have all the information, time and space you need to make any decisions about your immediate care.  You can always speak to them if you want to stop the process at any time.

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